Question 1

How do I book?

Accepted Answer

Pick your arrival and departure dates in the booking search on the home page. The price is shown before payment. You can pay by card.

Question 2

What does the base rate include?

Accepted Answer

The base rate includes 4 guests, final cleaning, linens, towels, the lakeside sauna, the hot tub, the beach, the pier, a rowing boat without a motor and a SUP board. Extra guests, the annex for smaller groups, EV charging, the outboard motor, the jet ski and trips are priced separately.

Question 3

How many does Villa Purnukka sleep?

Accepted Answer

The villa accommodates up to 15 guests: the main house 10 and the annex 5 in May–September.

Question 4

Is there a minimum stay?

Accepted Answer

Weekends usually require a minimum of 2–3 nights. The exact minimum is shown in the booking calendar for your dates.

Question 5

What is the cancellation policy?

Accepted Answer

Cancellation terms are in the booking terms. The terms depend on the booking channel and the date.

Question 6

Is the hot tub available year-round?

Accepted Answer

The outdoor hot tub is available year-round. Any maintenance is communicated before or during your stay.

Question 7

Is the kitchen fully equipped?

Accepted Answer

The kitchen has normal cooking equipment: hob, oven, dishwasher, fridge, freezer, microwave, coffee maker, kettle, toaster, dishes, pans and pots.

Question 8

Is the internet fast?

Accepted Answer

The Wi-Fi is sufficient for normal remote work and streaming.

Question 9

Can I book a boat or jet ski with the stay?

Accepted Answer

A rowing boat without a motor and a SUP board are included. The outboard motor and the jet ski are booked separately. Use depends on weather and safety conditions.

Question 10

Can I come with children?

Accepted Answer

The yard has a playhouse, trampoline, swings, a sandpit and bicycles. Inside there are children’s dishes, two high chairs, two cots and a safety gate. Children must be supervised at the beach, the pier, the sauna and the hot tub.

Question 11

Is EV charging available?

Accepted Answer

An EV charging point is available for a fee. Mention your charging need in advance.

Question 12

Where are the nearest shops and services?

Accepted Answer

The Vehmersalmi Sale is about 2 km away. With the S-kaupat app you can order groceries straight to the villa. Kuopio is about 40 km away.

Question 13

What are the check-in and check-out times?

Accepted Answer

Check-in starts at 15:00 and check-out is at 11:00. Entry works with a smart lock.

Question 14

How do I get the arrival instructions and door code?

Accepted Answer

Detailed arrival instructions and the door code are sent by email after the booking is confirmed and the traveller declaration is filled in.

Question 15

How is the traveller declaration done?

Accepted Answer

The traveller declaration form comes with the booking confirmation. The door code is sent once the declaration is filled in.

Question 16

Is parking free?

Accepted Answer

There is free parking for several cars in the yard. The last ~200 m is a gravel road.

Question 17

Are pets allowed?

Accepted Answer

Pets are welcome. Please clean up any waste from the yard and excess fur before departure.

Question 18

Is smoking allowed?

Accepted Answer

Smoking is allowed only outdoors in a designated area. Smoking indoors is forbidden and may incur an extra cleaning fee.

Question 19

Are parties allowed?

Accepted Answer

Birthdays and gatherings are fine when the number of guests matches the booking. Quiet hours are 23–07. Disturbances may lead to ending the booking.

Question 20

What if I need help during my stay?

Accepted Answer

Contact details are provided with the booking confirmation.

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